Employment

General Overview

The Development Operations Coordinator (DOC) supports the NSLM Development Team, while providing administrative and logistical support to the President & CEO. This position maintains the donor database by entering and updating constituent information, managing contact reports, and inputting all donations. The DOC is also responsible for managing member information, giving histories, and all correspondence related to giving. The DOC researches donors using the available tools, identifying prospects, and creating profiles on donors for upcoming visits and events. This role also supports the Development & Events Manager and Education Manager in the strategic planning and production of events and programs.

A successful candidate will be proactive, have strong problem-solving abilities, and be able to utilize strong administrative, organizational, and diplomatic skills. Teamwork is required on tasks, projects, and initiatives that further the NSLM’s mission and goals.

Development/Membership

• Process all gifts in Raiser’s Edge NXT, assisting the bookkeeper and Director of Development in tracking gifts to maintain a global understanding of NSLM income streams
• Maintain donor database
• Manage membership renewal process through weekly direct mailings and merged email correspondence, including updating membership recognition on website and in publications
• Assist with donor pipeline management by researching prospects, entering contact reports, and assigning after actions to NSLM staff as directed
• Track outstanding invoices for sponsorship and pledges as directed by the Director of Development, managing receipt correspondence for all gifts including end of year tax acknowledgment letters
• Assist in producing membership and giving reports for Board presentations, NSLM Magazines, annual report, and any other time under direction of the Director of Development and President & CEO

Admin

Provide executive support to the President & CEO including:

• Scheduling, preparing reports, providing logistical support for meetings and gatherings including travel arrangements and reservations
• Coordinating food, beverage, and vendors for small prospect dinners and events at the offsite executive residence, including picking up/sourcing items from necessary locations
• Manages expenses, including collecting receipts, coding expenses and submitting to bookkeeper, tracking all expenses and submitting for personal reimbursement as needed, reconciling monthly P&L and submitting quarterly expenses for Advancement reimbursement.
• Manage a variety of office procedures and daily operations, including photocopying, filing, check requests, parcels and correspondence, answering inquiries via telephones and email, routing invoices, and collecting & reviewing mail
• Act as liaison between departments to facilitate communication with Board; create and compile mailings, and assemble of the Board reports for three annual Board meetings

Events

Assist with planning and execution of events, exhibition openings, educational programs, and Board meetings including:

• Booking and liaising with vendors
• Managing guest lists including prospect research
• Managing logistical needs such as obtaining ABC licenses, permits, and sponsorships as needed

Other Requirements:

• Highly detail-oriented
• Must be team-oriented
• Excellent writing and verbal skills
• Able to comfortably engage with donors at all levels
• Serve as an on-and off-site representative to educate the public about the NSLM and solicit support

Technical Skills Required:

• Microsoft Office Suite (including Word, Excel, and Outlook); mail merging; mass email tools; CRM Database familiarity
• 2+ years experience required.

Salary: $45,000-50,000 (commensurate with experience)

To Apply: Send cover letter, resume, salary history, and references to LPai[at]NationalSporting.org.

General Overview:

The Facilities Assistant/Art Handler position assists with all aspects of monitoring, maintenance, and repair of the NSLM buildings and grounds, which comprises three main buildings. Primary duties include performing minor repairs, maintenance, housekeeping, and organizing to include helping with diagnosing problems that need to be resolved for proper operations; and assisting with set up/take down for events, meetings, and exhibitions.

Reports to: Facilities & Grounds Manager

Hours: Part time, typically 3 days/week, 7:00 AM–3:30 PM.  Additional and/or other hours may apply.  Possible weekend and evening hours.

Responsibilities:

• Learn all components of the facilities with attention to detail and report findings to Facilities & Grounds Manager.
• Demonstrate care around contents of the Library and Museum.
• Know and understand the daily checks of equipment, spaces and grounds, to include HVAC, electrical, plumbing, and landscaping systems.
• Take corrective action to remedy issues that do not need prior approval.
• Be responsive to emergency situations on occasion to help remedy the cause, until a more permanent solution is complete.
• Take directions and communicate back to Facilities & Grounds Manager.
• Learn to and assist with lighting and exhibition installation/deinstallation and report to Head Curator.

Duties:

• Walk through each building checking each area and associated equipment, general conditions of each space to determine if all systems and spaces are operating correctly or need attention, reporting findings to manager.
• Walk grounds to assess the conditions and report to manager.
• Conduct and/or provide assistance with small projects, minor repairs, diagnosing troubles, and maintenance conducted in-house.
• Assist with overseeing subcontractors, provide access and provide help when needed.
• Conduct facilities duties when management is off site.
• Monitor status of climate control equipment and monitoring software.
• Assist with Museum and Library exhibition installations and deinstallations.

Required Education/Experience:

• High School. Trade schooling in related fields a plus (carpentry, plumbing, electrical, etc.).
• General handyman skills.
• Competent with power and hand tools.
• Ability to measure, complete simple calculations, and read instruments.
• Basic/general computer skills.

Skills and Performance Expectations:

• Possess general carpentry skills, janitorial skills and the ability to push, pull, and lift heavy objects up to 50 pounds. Must be able to climb ladders.
• Take initiative to conduct routine inspections, minor adjustments, maintenance items, small projects, clean work areas, safe surroundings, and continual communication with Facilities & Grounds Manager.
• Flexible availability when asked to help with unscheduled occurrences.
• Maintain a positive attitude.
• Willingness to learn, be trained, and make the NSLM the best it can be.

Wage: $22/hour

To apply: Email resume and references to gstout@nationalsporting.org.

• General Overview

The Visitor Services Associate is the first point of contact for all visitors to the National Sporting Library & Museum. Ideal candidate will have excellent communication skills and enjoy interacting with the public. Candidate must be comfortable with greeting visitors, answering questions, and sharing information about NSLM programming, collections, events, and membership. As NSLM educational programming continues to expand, ideal candidate will be eager to assist with tours and programs. 

Primary duties include greeting and monitoring all visitors; answering phones; processing book and merchandise sales; daily open and close procedures; and assisting with other administrative tasks as required. 

Responsibilities: 

• Greet all visitors and introduce them to the NSLM and current exhibitions. Answer questions related to programming, exhibitions, and collections.
• Process Admission Sales.
• Track and record daily attendance.
• Monitor visitors on security cameras as they proceed through building.
• Complete daily opening and closing procedures for museum building, to include open and close walk-throughs of public spaces.
• Stock brochures, catalogues, giftshop items, and supplies at Front Desk.
• Process Merchandise Sales.
• Answer phones and act as main reception for NSLM campus Thursday–Sunday.
• Promote programming and encourage all visitors to join NSLM membership.
• Assist processing online giftshop orders.
• Assist with administrative tasks.

Basic computer skills and proficiency in Microsoft Word required. Proficiency in Microsoft Excel preferred. Previous volunteer or work experience with a non-profit, library, museum, or educational organization preferred but not required. Must be capable of working independently and as part of a team. 

Hours:
Part-time, up to four days a week: Thursday–Sunday: 9:45am – 5:15pm.

Salary: $14.45/hour 

To Apply: 
Submit cover letter, resume, and two reference names with contact information, via email to info@NationalSporting.org